Patient Prism® is an award-winning solution to one of the biggest problems in dentistry: getting people to book an appointment. Offering software that quickly evaluates how staff handle phone calls from prospective patients, Patient Prism tracks, records and coaches new patient phone calls using a combination of artificial intelligence, machine-learning, and experienced dental call coaches.
When a potential patient ends the phone call without booking an appointment, Patient Prism sends an alert to the dental practice typically within an hour detailing what the caller wanted, why they didn’t book, and effective phrasing the team can use to call back the patient and convert that lost opportunity into a booked appointment. In addition, there are literally dozens of reports, dashboards, and metrics to help you maximize your conversion rate, and generate exceptional new patient flow.
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-Tom Olsen, President and General Manager
Nobel Biocare North America